This following advice on how to prepare for international health
work begins with some general recommendations, then describes
a detailed preparation scenario, provides a checklist and concludes
with information on several important topics. Naturally, the kinds
of preparation you make may depend a lot on how long and where
you are going, as well as what you will be doing. Consideration
must be given to travel, personal, and professional aspects of
an assignment. Those choosing to commit to a career of volunteer
service should ideally start to prepare as early as possible to
get all of the proper training. It is, of course, desirable to
study the languages of the part of the world where you will work.
English, French and Spanish are the three principal languages
of international health. Be thankful you already know English;
it is the most widely spoken language in the world outside of
China and is an official language in approximately 85 nations
and territories. French and Spanish are the most frequently studied
foreign languages in the United States, and thus you may already
have some knowledge of one of these two languages. DiLoreno-Kearon, M.A. and Kearon, T.P. have designed a course
in medical Spanish with 12 audio-cassettes - Medical Spanish ($195). (The book alone for this course is available for $20.50.)
Schoenhof's Foreign Books (76A Mt. Auburn St., Cambridge MA 02138,
617-547-8855) carries all the above medical Spanish materials
as well as several other texts and medical dictionaries. If you
do not have sufficient time to study Spanish comprehensively,
one of the above specialized medical Spanish books is a must.
Even if you decide to study the full range of the language, these
books will provide useful vocabulary and phrases not often covered
in traditional Spanish courses. To illustrate the importance of making ready, consider the following
example and imagine how different things would be if these preparations
were neglected. You and your spouse have agreed to work for 18
months at a small mission hospital in the rural Haitian town of
Bon Chien. One of you is an orthopedic surgeon, the other is a
nurse. You will be bringing along your children ages 4 and 7.
You have never been to Haiti. The organization you joined up with
sends you a packet of information. It provides an overview of
the country, a brief description of the hospital and instructions
detailing where and when you will be met at the Port-au-Prince
airport. Facilities: At how many and at what kind of facilities will you be expected
to work? How far are the sites from your living quarters? Who
pays for and arranges transportation? What is the physical condition
and upkeep of the buildings? Are electricity and uncontaminated
water always available? Immunization/Prophylaxis: What immunizations and medications are required or recommended
for the region in which you will be serving? Would you like to
consult a travel clinic? Before you depart, study closely the culture where you will be
working. Anticipate and plan for cultural biases regarding science,
sex, medicine and religion. For example, male physicians are sometimes
forbidden to examine female patients in strict Islamic countries.
Sharpen your listening and observational skills to pick up on
local protocol, greeting patterns, and hierarchy. Don't assume
that gestures are an international kind of sign language. What
you intend as innocent miming may be perceived as offensive, insulting
or otherwise provocative. Global Books, Ltd, publishes The Simple Guide to Customs and Etiquette in ... series, which includes little books on Arabia and the Gulf States,
Malaysia, Thailand, and other countries. Global's US distributor
is Talman, Co. Inc, 131 Spring Street, New York, New York 10012
General Advice
If you don't yet know just where you will be going, study the
language of a region that interests you.
You may want to seek specific training in fields such as administration,
public health, tropical medicine, education, and even anthropology.
Although you may be a doctor or nurse, you may be called upon
to perform administrative and planning functions. This is particularly
true of long-term assignments. A little training beforehand can
come in quite handy. Formal instruction in working well with others
(especially with people from other cultures) is often extremely
helpful. A working understanding of electricity, plumbing, construction
and mechanics can also prove invaluable to those who take on extensive
administrative and planning chores.
It is a great pity when a well-meaning health worker becomes discouraged
because of a bad experience on an incompatible assignment. This
kind of mismatching can often be avoided by researching the assignment
well before you accept it and by preparing properly before you
go. The more thoroughly you prepare, the more effective you will
be and hence the more rewarding, you will find the experience.
Don't rely on anyone or any organization to provide you with all
the information you will need. Learn all you can about the country,
its local diseases, cultural norms and language.
Poke around the travel and language sections of bookstores and
libraries. It is almost always worthwhile to buy a good, up-to-date
guidebook to take along. Explore Books in Print to find specific publications of interest that may not be locally
available, but which you can order. Consult the library's Reader's Guide to Periodical Literature or indexes of newspapers to find recent articles about your destination.
This can help you get a better idea of the local social and political
conditions.
Brush up on any infectious disease, tropical medicine or public
health subjects you think you may need to know about. Remember
that you are likely to have only limited access to this kind of
information after you arrive. Consult medical libraries for relevant
books, and browse International Medical Volunteers Association's on-line annotated
bibliography of pertinent medical books. Use the names of your destination and prevalent diseases as
keywords to search databases like Medline or even Index Medicus
to find important articles.
You might also want to find out something about the organization
you will be working with. If you are volunteering long-term, it
may be important to choose to work with an organization that has
a philosophy compatible with your own. Many times, however, the
organization's philosophy is not so important as long as you feel
the work you are doing is worthwhile.
You might also like to learn about other relief groups working
in the same country because you may want to share equipment, cooperate
on projects or just get their advice. IMVA can help you with the
big picture through its descriptions of the major organizations involved in relief and
disaster programs. The catalogs produced by the National Council on International
Health (NCIH) and Interaction contain descriptions of their affiliate
organizations. They also provide tables listing which groups work
in which countries. Armed with this information you can call the
home offices to learn more about the work they are doing overseas.
They can also help you to get in contact with their in country
representatives.
You may want to talk to people who have recently been to your
intended destination. If possible call, write ahead, or even visit
to get a clearer idea of exactly what you will be asked to do.
Make sure that at least the minimum resources will be available
to allow you to function in your medical capacity . Some organizations,
especially smaller ones, may have unrealistic expectations as
to what the volunteer can do. With this information you can make
more informed decisions about any books, instruments or supplies
that you may need to take with you.
Foreign Language Preparation
If you plan to volunteer in a Spanish or French-speaking country,
it will be worth your while to study the relevant language or
to brush up your language skills, if you have previously studied
one of these languages. Classes in these two languages are widely
available at colleges, language schools, and night schools.
In addition, many hospitals sponsor courses in medical Spanish.
If you have the time and money, the best way to learn a foreign
language is to enroll in an immersion program in a country where
the language is spoken. The International Language and Culture
Institute of the American Medical Student Association offers six-week
summer courses for medical students in four Spanish-speaking countries.
Students live with the families of local medical students. Room,
board, fees, and transportation should cost between $1,000 and
$1,500. Other international health-oriented language programs
in Spanish are run by the University of California Irvine [Contact
Dennis Mull, M.D., Dept. of Family Medicine, University of California
Irvine College of Medicine, Irvine, CA 92717, (714) 634-5171],
and the Hesperian Foundation [Contact Steve Babb or Barbara George,
Hesperian Foundation, P.O. Box 1692, Palo Alto, CA 94302, (415)
325-9017]. There are many other immersion programs, without international
health orientation; you can probably get information about them
and recommendations from a local university language department.
With audio, video, and computer-based programs widely available,
self-study of foreign languages is easier than ever. Since you
will primarily use the foreign language for conversation, you
should concentrate on audio tapes and, if possible, sessions with
a native speaker. Foreign language tapes are available in most
large book stores and public libraries. Those developed by Berlitz,
Pimsleur, or the U.S. Department of State are generally well regarded.
Commercial television programs in both French and Spanish are
shown in many urban areas of the U.S. and may be helpful since
the dialogue is usually clear. Movies have less clear soundtracks,
as a rule, and less dialogue per minute. Two PBS-funded video
courses developed over the past several years are shown occasionally:
French in Action and Destinos (a Spanish language program). You can purchase both from Annenberg/
CPB Collection, P.O. Box 2284, South Burlington, VT 05407, 800-532-7637.
Part I for each series - including 26 half-hour videos, the workbook,
study guide and audiocassettes - costs $299. Part II - 26 videos
plus supplementary materials - costs $265 for French in Action and $255 for Destinos.
If this seems too expensive, you may be able to find these programs
at a local public library, or you may wish to try one of the interactive
computer-based language programs now on the market. Two mail-order
companies that specialize in CD-ROM-based language teaching programs
are Hyperglot Software Co., P.O. Box 10746, Knoxville, TN 37939-0746,
800-800-8270, and International Software/Lingo Fun, Inc., 615
Brook Run Drive, P.O. Box 486, Westerville OH 43081-0486, 800-745-8258.
Prices for these programs start at around $100. Discounted CD-ROMs
with elementary language lessons can be found for under $15.
When listening to audio tapes, it is important to repeat out loud
the words, phrases, and sentences you have heard. If you don't
have the assistance of a teacher to help you with pronunciation,
record and listen to yourself. In addition to audio tapes, another
valuable tool in learning a foreign language is the use of vocabulary
cards. You can make your own or buy commercially prepared sets.
Cards that have pictures rather than English words on the flip
side will assist you in thinking in the foreign language. Applause
Learning Resources (85 Fernwood Lane, Roslyn, NY 11576-1431, 800-APPLAUSE)
sells sets of 1,000 vocabulary cards in Spanish or French for
$10.95.
If you want to read medically-oriented materials in Spanish, many
publications are available from the Pan American Health Organization.
The World Health Organization publishes almost all of its literature
in both English and French. The Control of Communicable Diseases Manual, published by the American Public Health Association, is available
in Spanish and French editions. Finally, David Werner's Where There Is No Doctor, a classic guide for community health workers in developing countries,
has been translated into more than 40 languages. It is available
from the Hesperian Foundation (see address above).
Because of the large number of Spanish-speaking patients seen
at many U.S. medical facilities, there exists a large variety
of teaching materials for health care professionals who want to
learn basic medical Spanish. Two inexpensive and useful paperbacks
are ¿Que paso? An English-Spanish Guide for Medical Personnel by Kantrowicz, Mondragon, & Coleman, Univ. of New Mexico Press
($6.95) and Spanish for Health Care Professionals by William C. Harvey, Barron's Educational Services, 1994 ($11.95).
As far as we have been able to determine, only one work in medical
French is currently in print - Pocket Medical French by R.R. Bowker, 1995, Russell Dollinger ($9.95). In addition,
Schoenhof's Foreign Books (see above) carries several French medical
dictionaries at reasonable prices.
If you plan on volunteering in a country where English, Spanish,
or French is not widely spoken, we strongly urge you to study
the relevant language, although Arabic, Chinese, the Indian languages,
and the languages of Southeast Asia will be much more difficult
to learn than Spanish or French. Even if you only learn the basics,
your efforts to communicate in their language will be greatly
appreciated by the people with whom you are working. Language
courses of interest may be offered in your area. If not, and if
you cannot find tapes or other language materials at your local
library or bookstore, Schoenhof's Foreign Books (see above) has
materials for learning over 270 languages, and Audio Forum (96
Broad St. Guilford, CT 06437, 800-243-1234) sells cassette courses
in 92 languages.
Case in Point: Preparing for Haiti
You want to prepare yourself and your family as well as possible,
so you begin by going to a large bookstore. There you find that
only two of the ten guides to the Caribbean even cover Haiti.
You buy the better of the two. Browsing it you find that most
Haitians speak Kreyol rather than French as you had thought. You
find that although the bookstore language section has no books
on Kreyol, the clerk at the information desk is able to order
a small Kreyol language instruction book. You order that and the
next day call a foreign language specialty book shop. They have
several English-Kreyol dictionaries, some audio-tapes and even
a English-Kreyol medical translator book. You send for this material
and begin to review it.
You begin to wonder just what kinds of diseases you will be treating
so you send a letter to Dr. Mudge, the hospital administrator
asking for more details. Not being sure how long it will take
to get a reply, you surf the Internet at work and find that the
Pan American Health Organization has a fairly recent report on
health conditions in Haiti. You learn that there are several diseases
you have never seen. Also, as you suspected, tuberculosis is common.
You recall that you have treated very few orthopedic complications
of TB. You therefore go to a nearby medical library and find some
helpful chapters and articles. In addition you decide to buy the
latest edition of Manson's Tropical Disease to take along as a general reference.
Seeking still more information, you call the American office of
your sponsoring organization. Although they can't tell you just
what kind of surgical equipment is available, they give you the
names of two people who recently were at the hospital for a short
stay. Calling them you learn some important news. The doctor you
will be replacing, although trained as an orthopod, routinely
performed other operations such as hernia repairs and Cesarean
sections. You will likely need to take over these tasks when the
only other surgeon at the hospital leaves two months after you
arrive. You begin to study up and scrub in on some of these cases.
Having read a little about the political problems in Haiti, you
ask about safety in the countryside. You learn that the Bon Chien
is both beautiful and safe. Political intrigue never disturbed
this idyllic coastal town even in the days of the infamous Papa
Doc and his Tonton Macouts.
It becomes clear that your children will be well taught at the
mission school. However, the classes are in French. You decide
that they will need to start learning it now, in addition to Kreyol.
You realize that you must learn some French too, because that
is the language used to communicate with the nurses.
To get better prepared, you hire Monsieur Jaques, a Haitian man
who lives in a nearby town, to tutor you and your family twice
a week. From him you also learn many things about Haitian culture
and traditions. Your kids ask what kind of sports the Haitian
children play. He responds that they like soccer, but that few
people can afford a ball. Although he was raised in the city,
he is able to tell you something about the rural people in Bon
Chien. You learn something about their daily lives and their burdens
of malnutrition and illiteracy. He speculates on their likely
views of science and western medicine. His voice is a little hushed
when he talks of Voodoo. You discuss how these practices and beliefs
will affect the way you care for your patients.
A letter arrives from old Dr. Mudge in Haiti. He is so very happy
to learn that you are coming. He especially looks forward to having
your spouse help take charge of dispensary and maternity ward.
You both begin to wonder how the seven midwives will react. Somewhat
daunted by the prospects of these new responsibilities, your spouse
enrolls in a four-week course in healthcare in developing countries
at a local public health school. You wish that you could attend
as well. Dr. Mudge also writes that x-rays can be taken only a
few hours a day when the generator is running and that there are
no supplies to perform open reduction internal fixation procedures.
You decide to collect material for this purpose and get promises
from your colleagues and equipment "rep" friends to send you additional
supplies while you are there. You also ask the scrub nurses to
collect suture material and other usable supplies. They promise
to keep sending whatever they can.
As your departure date approaches, you and your family visit a
local travel clinic to get all of the needed vaccinations. You
learn that all of you will need to take chloroquine weekly.
Over the final weeks before your departure, you collect and ship
the books and supplies you now know you need. You realize that
there will be no television and no electricity past 8 p.m. You
decide to stock up on a few more children's books and videos,
snorkeling equipment and an AM-FM-short wave radio that is powered
by hand crank. As a final thought you purchase a few gifts for
your new colleagues and a half dozen inexpensive soccer balls
which you carefully deflate for shipping.
Checklist of Professional and Personal Considerations
Working Conditions: What kinds of laboratory and diagnostic tests are available?
What referral and consultation options are available? Will your
skills be well utilized? Is prior overseas experience required?
Will local personnel be affected or offended by your presence?
What kind of training have the support staff and your colleagues
had? What will be your work schedule -- how many patients will
you see each day? Will you have sufficient time off? Is "home-leave"
available for those performing long term service?
Equipment: Will you be using equipment with which you are familiar and which
is labeled in English? Can you bring equipment that will work
on local power sources? What happens when repairs are needed?
Licensing requirements: Is a special license required to practice in a given country?
If yes, how is the license obtained and how far in advance must
one apply? Will your sponsoring organization assist with the paperwork?
Documentation: Are a passport, visa or even a local work permit required? How
are these papers obtained and how far in advance must the application
be made? Will your sponsoring organization assist with the paperwork?
Insurance: Will your current US health, disability and life insurance policies
cover travel and service overseas? Does your sponsoring organization
provide any coverage? What medical liability insurance (if any)
is required or recommended?
In Case of Trouble: What kind of protection and assistance can you expect from US
Department of State representatives and/or local authorities in
the event of difficulties? Have you left a detailed itinerary
and other information (passport number, date and place of issuance,
airline ticket numbers, credit card numbers etc.) with a resourceful
individual back home?
Communication: What means are reliably available for the volunteer to communicate
with family, loved ones and sponsoring organizations back in the
United States: mail, telephone, modem (e-mail), fax, HAM radio
etc.?
Language: What languages will you be expected to communicate in? If training
is required, who will pay for it? Will instruction take place
before or after arrival? If it is not possible for you to learn
the language, are there competent medical interpreters available
where you will be working and living?
Culture: Are you cognizant of and prepared for the customs and taboos
of the culture where you will be practicing, which may differ
greatly from US customs which you may be assuming are "universal"?
(In India, for example, it may be considered insulting to pat
a little child on the head, which is seen as the seat of the soul.)
Do any religious or cultural practices impinge on the practice
of medicine? (Circumcision, dietary restrictions, concepts of
modesty that may hamper physical examination). Have you considered
how you will react to culture shock, homesickness, anti-American
sentiment, suspicion, even ingratitude for your sacrifices?
Environment: What range of weather conditions can you expect during your period
of service? Is there real danger from earthquakes, monsoons or
the like? What kind of insects and animals are you likely to encounter?
What kind of clothing and equipment will you need to contend with
these creatures (e.g. mosquito netting, high boots)?
Living Conditions/Dependents: Where will you live? Who will pay for room and board? How safe
and feasible is it to bring your family along? Do your children
have to be over a certain age? What kind of schooling is available,
and who will pay for it? Can you bring along a partner to whom
you are not married? What will the food be like? Will you have
sufficient privacy? Are electricity and uncontaminated water always
available? How secure are your quarters? Are you personally willing
to conform with local customs, such as refraining from alcohol
during your entire period of service?
Some Final Points to Remember When Overseas
Think of yourself as a good-will ambassador. Like it or not, you
will be also probably be regarded on some level as a representative
of your country. Refrain from behaving in ways that reinforce
stereotypes of the "ugly American" as pushy, rude, hurried, wasteful
and arrogant.
Maintain a cooperative team spirit. If you aren't able to get
along, you may adversely affect the morale of the whole team.
Be as flexible as possible, in everything: your schedule, the
duration of service, personal comforts, etc. Keep sponsors happy
so that they will invite you or other volunteers back. Maintain
the mind-set that you are volunteering your time not only to give,
but also to benefit from the experience yourself.
Make a real effort to keep yourself healthy on your trip. Staying
fit will allow you to work better, and you won't have regrets
later.
Have realistic expectations about how much you can accomplish
and how local people may or may not show their gratitude. Never
promise or imply more than you and your organization can deliver.
Be prepared for the fact that some of your in-country health care
colleagues may have a very different work ethic than yours, seemingly
acting less committed than you feel you are.
Make an effort to teach whatever you can while you are there.
In this way the benefits of your service outlast your visit.
If you have a strong religious leaning, consider an affiliation
with a like-minded organization.
Schedule extra time at the end of your trip before you return
to work to unwind and digest your experience. Extra time can also
provide an often-needed cushion in the event of travel delays.
Be prepared for "re-entry" culture shock. You may feel life back
home is extravagant and wasteful. Friends and relatives may have
little interest in accounts of your experiences and the deplorable
conditions you encountered there.